Victim Gear, Australian Made Wicked Shit is not a record label, we are an ONLINE CD STORE. Established in 2004, specialising in independent underground artists and we are located in Adelaide South Australia. However some of our products are shipped out from Sparks, Nevada USA due to third party sources printing/distributing our products on demand. Our Office is open 7 Days A Week 12 Hours a day.
What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
How Long will it take for my item to ship?
In most cases your order will be shipped the next day, and take 7-10 Business days to arrive to you. We ship 5 days a week (Mon-Fri), all year excluding national holidays. All International Orders (Australia,Europe) mainly T-shirts, can take up to 14-20 Days to arrive, depending on customs.
I received a damaged item. What should I do?
If you receive an item damaged upon arrival, contact us with your order # and what is wrong with the item. Once we verify your order # and name, we will arrange the product to be returned so that we may ship you a new one. You have 3 days to return a product to us if you would like a replacement.
Who do you use for shipping / what postage method do you use?
We ship our products through USPS, as Parcel Packages or USPS Priority.
Are the CD’s actually CD-R’s or home made?
All of our CD’s are professionally made, exactly how you buy from the store.
Are you T-Shirts iron on?
No. We use a detailed and precise screen printing method to deliver a high quality, long lasting shirt. All of our tee’s are printed on name brand, quality cotton shirts.
If I wash the shirt, will it fall apart or fade?
Nope, you can wash it like any standard screen printed shirt, the ink is not going anywhere.
I checked out with the wrong shipping address on my PayPal account, What do I do?
In most cases, if the item has not already been shipped out, we can update the information if you CONTACT US immediately after payment. If it is left too long and the order is shipped out to the wrong address, we have to wait for it to be returned to our HQ in USA. Then we can arrange it to be redelivered.
Where are you guys located?
All merchandise is made, packaged, and shipped in New York City USA, Our Main Office is in Adelaide, South Australia.
Are Your CD’s Sold In Stores?
No, All of our artists are unsigned and independent, All of our cds are only sold online and shipped world wide. Most albums can also be found to Download on iTunes, Amazon, Google Play, Android Market, eMusic, Napster, Rhapsody, Myspace Music, Spotify, Simfy, Nokia, Last.fm & Zune.
I just ordered a shirt and a CD, Will they ship together?
No, Shirts ship separately from all other items on victim gear from our trusted third party website printfection.com, As our shirts are printed on demand, they are not listed on our online catalog. They are only listed/made/shipped by Printfection at this point of time.
I ordered several CD’s, Only one (or/some) have arrived, Did you forget the others?
Please check the product description, some of them are “On Demand” from a trusted third party seller and clearly NOTE: This item ships separately from ALL other items on Victim Gear. It wont be far away!
Can’t find your Question? Contact Us!